Return and Refund Policy
At essaarorganic, we are committed to ensuring your satisfaction with our products. If you are not entirely pleased with your purchase, we are here to help.
Returns
You have [X days] to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact our customer service team at [contact@essaarorganic.com] with your order number and details about the product you would like to return. We will respond promptly with instructions on how to proceed.
Please do not send your purchase back to the manufacturer.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. The timing of the refund may vary depending on your card issuer’s policies.
Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [contact@essaarorganic.com] with photos of the damaged or defective product. We will work with you to replace the item or issue a refund.
Exchanges
We do not currently offer exchanges. If you need a different item, please return the original item and place a new order.
Contact Information
If you have any questions about our Return and Refund Policy, please contact us at:
essaarorganic [Address] [City, State, Zip Code] [Email: contact@essaarorganic.com] [Phone: (555) 123-4567]
Changes to this Policy
essaarorganic reserves the right to modify or amend this policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.
Thank you for choosing essaarorganic !